PropWorx Investments: Release and withdrawal deposits

Note: Deposit instructions may take up to three business days to be actioned, and depending on the selected bank, it may take an additional day for the funds to reflect in the bank account.

Step 1: Go to Accounting, then Investments Accounts.

Step 2: Look for the relevant deposit.

Step 3: Click on the three dots on the deposit row you want to withdrawal or release  A mini-menu will appear with two options, select the option you want to perform:

1. Option 1: Withdraw Funds – You only want to withdraw a portion of the funds and keep the rest in the investment account. Best used when you need only a portion of funds and tenant remains in the property.
   
2. Option 2: Close Investment – You want to withdraw all funds and close the deposit investment for that tenant. Best used when the tenant is vacating the property.

Step 4: A popup will appear. Select the bank account you want us to pay the deposit into, the amount (if required) and click yes: IF you select - 

1. If Option 1: Withdraw Funds – Type the amount that must be withdrawn. Note - any funds remaining will remain in the deposit investment account and can be withdrawn later. 
2. If Option 2: Close Investment – The total funds will automatically be added. Note - the total amount will be withdrawn and the investment account will be closed. 

Step 6: Instructions will now be sent to PropWorx for release. 

View Proof of Payment for transfer

Step 1: Go to Accounting, then select Investment Accounts.
Step 2: Click on Payment Batches.

Step 3: Click on the PDF icon to download the proof of payment.

• Related Articles

• PropWorx Investments: View Proof of Payment for deposit withdrawal

  Note: The deposit proof of payment will only be available once the deposit has been released from the bank. This proof of payment reflects the transfer from the PropWorx investment account to the selected bank account as instructed in the withdrawal. ...

• PropWorx Investments: Unlink investment on file

  Note: Unlinking a deposit does not release the funds from the investment; it simply unlinks the balance from the file, allowing the user to link it to a different file. Step 1: Go to Accounting, then Investments Accounts. Step 2: Look for the ...

• PropWorx Investments: Link investment on file

  Note: Unlinking a deposit does not release the funds from the investment; it simply unlinks the balance from the file, allowing the user to link it to a different file. Step 1: Go to Accounting, then Investments Accounts. Step 2: Look for the ...

• PropWorx Investments: Topup Funds

  Note: Deposit top-up requests will appear on the payment screen to be submitted for release. Once released, please allow up to three business days for top-up funds to reflect on the investment account. Step 1: Go to Accounting, then Investments ...

• PropWorx Investments: Create New investment on file

  Note: Creating a new investment will trigger an instruction for creation. Please allow two business days for the investment account to be created. Step 1: Go to Accounting, then Investments Accounts. Step 2: Look for the relevant deposit. Step 3: ...