TPN: Rental Payment Updater

PropWorx is integrated with the TPN Rental Payment updater allows you to indicate tenant’s payment rating every month. This rating updates their TPN credit profile and SMSes the tenant to inform them how their credit profile has been updated. Please ensure that you have an active TPN subscription and PropWorx has connected your subscription (a monthly connection fee may apply). 

Send TPN Report

1. To access the TPN screen, start by clicking on Accounting in the Main Menu.

2. Click on Tenant Statements.

3. Click on Balances on the main menu

4. Select TPN from the sub-menu.

5. TPN screen will open. 

6. Select customer files by ticking rows from the list and click Send Report to TPN button. 

7. TPN report will be sent. The report will update tenant payment profiles, create new tenant profiles and close any closed tenant files. 

8. TPN may require additional processes to perform. 

View sent TPN report

1. To access the bulk tenant charging screen, start by clicking on Admin in the Main Menu.

2. Click on Reports then Communication.

3. Click on All Communications on the main menu

4. All Communication screen will open. 

5. In the search field, type in TPN. Emails will be filters to show all TPN reports sent.

6. To open TPN email and view report, click on the Sent Date. Email will open with attachment. 

Setup TPN Integration

1. To access the TPN settings, start by clicking on Settings in the Main Menu.

2. Click on Integrations then Credit Checks.

3. Credit Checks screen will open. 

4. Click on the Edit button.

5. Under the "TPN" section, fill in the TPN Agency Code, Username, and Password.

6. Click on the Save Changes. 

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