FNB Payments - Payments Results/ Rejected Report
1. Sign into the FNB Online Banking. Click on Menu.
2. Click on Inbox
3. Click on Download on the payment batch
4. On the Download prompt, click Download. Download will be saved to your computer.
5. Open report to view Message column to see itemised payment transactions result.
- SUCCESS payment was successfully paid out from bank
- Code 370: The account number entered for this payment is not valid for the branch you have selected. Please check both again. Check bank details and reject payment on PropWorx batch, edit bank details and regenerate individual payment.
- BLANK Batch report - if the report is blank, this will mean that one or more items may have a comma in the reference or description which resulted in the full batch being rejected. Reject payments on PropWorx batch, edit bank details and regenerate new batches.
Related Articles
Payments Reports
The payment report in the PropWorx system provides a comprehensive overview of all payments generated through the platform. It serves as an audit trail for payment submissions and indicates whether the payment was successfully released from the bank ...
Allocate Transaction to a Pending Payments (Stuck Payments)
This report shows payments generated from PropWorx that are either pending release or stuck in processing. These pending payments are also highlighted as yellow rows. By following these steps and addressing any pending payment issues, you can ...
Payment Generation Part 2: Authorise Payments & Fees
During the payment process, only files with a sufficient balance will be displayed. PropWorx ensures that the amount paid out does not exceed the available balance for each file. The payment batch generation involves a three-step procedure: Submit ...
Payment Generation Part 1: Submit Payments & fees
During the payment process, only files with a sufficient balance will be displayed. PropWorx ensures that the amount paid out does not exceed the available balance for each file. The payment batch generation involves a three-step procedure: Submit ...
Working with Lumpsum Payments (Buildings)
Here are your options: Option 1: Best Practice - Working on Multiple Files: Allocate all received monies from tenants to their respective tenant files. Optional: Debit commission and fees from each file. If required: Add lumpsum expenses against ...